11.07.2022
Informing about the personal data processing
ATAS Limited Liability Company (hereinafter referred to as ATAS) is the personal data processing controller, legal address: 1 Katlakalna Str., Riga, Latvia, LV-1073; telephone: +371 67775799; E-mail: finance@atas.net.
Cookies are used in order to improve the quality of the content of the websitehttps://atas.net/or personal account https://my.atas.net, to facilitate its use and adapt to the users’ needs.
Using of cookies on https://atas.net/ or https://my.atas.net or their subdomains
When visiting this website, users are notified that the website uses cookies. If the user confirms consent to the use of cookies, and specifically analytical, statistical or marketing cookies, or taken all together, then the consent of the data subject (subitem a) of part one of Article 6 of the Regulation of the European Parliament and of the Council (EU) 2016/679 (April 27, 2016) on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) is the legal basis for the use of cookies and the user confirms that he has read the information on cookies and the purposes for which they are used. By rejecting cookies, the user rejects all (or those that user does not agree with) optional and third party cookies used by this website, with the exception of necessary/functional cookies that are necessary for the website operation.
What is a cookie?
A cookie is a small text file that is sent to your computer or mobile device when you visit a website. A website also stores this text file on your computer or mobile device when you visit a website. On each subsequent visit, cookies are sent back to the original website or to another website that recognizes these cookies.
Therefore cookies serve as a memory for a particular website, allowing that website to remember
your computer on subsequent visits, cookies may also remember your settings or improve your
user experience.
Cookies are not used for identification of your personality.
Control and deletion of cookies
You can control or delete cookies if you wish. Most browsers can be set to block the storage of cookies on your device. Just keep in mind that in this case you will have to adjust certain settings each time you visit the website, and some services and functions may not work.
You can change your cookie settings in your device browser at any moment. For example, you can withdraw your consent to the use of cookies by selecting the browser option that allows you to refuse all offers to store cookies. Cookies stored on the user's device can be deleted by the active actions of the user. ATAS is not able to interfere with the operation of the user's device and thus to delete cookies. These settings can be found in the "Features" or "Preferences" menu of your Internet browser. Please refer to the following internet browser pages listed below for more information on how to set up your device internet browser:
Cookies used on https://atas.net/ or https://my.atas.net or https://support.atas.net
Necessary cookies
| Name | Service Provider | Purpose | Term |
|---|---|---|---|
| language | ATAS | This cookie is used to store the language preference of the user | session |
| PHPSESSID | This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are close | ||
| wp-wpml_current_language | It saves the current language. Wordpress Plugin WPML | 1 day | |
| aviaCookieConsent | This cookie indicates that you agree to our use of cookies on our website | 1 year | |
| aviaPrivacyEssentialCookiesEnabled | |||
| aviaPrivacyRefuseCookiesHideBar | |||
| bulkTime | Wordpress ShortPixel Image Optimizer | 1 year | |
| LanguageSwitcher | This cookie is used to save the user's language preferences | During the session | |
| BillingAuthorized | This cookie is used to show if the user is logged in | 10 days | |
| ATAS.Billing | Authorized user token | 10 days | |
| .AspNetCore.Antiforgery.RCuQdhHRBFg | Serves for security purposes. This cookie is used to prevent request forgery | During the session | |
| oftinf | This cookie is used to record the id of the partner who brought the user | never | |
| cookielawinfo-checkbox-others | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other" | 11 months | |
| cookielawinfo-checkbox-performance | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance" | 11 months | |
| _helpkit_session | freshworks.com | The secret key for verifying cookie session data integrity. If you change this key, all old sessions become invalid. | Cookies are stored following the Freshworks company Privacy and Cookie Policy |
| helpdesk_node_session | An encrypted hash that stores the secret key and id of the login attempt. | ||
| return_uri/return_to | Used to return to the page where the app was installed. | ||
| falcon_enabled | Indicates if falcon_ui is enabled for an account. | ||
| session_token | Contains the fresh_id token encrypted hash. | ||
| _x_m | Contains the shard ID at which the account runs. | ||
| _x_w | Contains the state of the shard | ||
| tag_sort_key | Indicates the order of the tags used in /admihttps://www.getbeamer.com/docsn/tags. | ||
| template_show_tab | Filter used to show the page view for /admin/ticket_templates page (default value: shared) | ||
| scenario_show_tab | Filter used to show the page view for /admin/scenario_automations page (default value: shared) | ||
| filter_name | Used to set the name of the filter in agents tickets list page for default views and custom views. | ||
| order_type | Used to check if the order is ascending or descending for default ticket filters. | ||
| wf_order | Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc. | ||
| wf_order_type | Used to check if the order is ascending or descending for custom ticket filters. | ||
| session_state | Hash values that are used to check if FreshID V2 is enabled. | ||
| __utm* | No description | ||
| helpdesk_url | Contains the URL for the Freshdesk L2 dev portal. The default value is freshdeskl2dev.freshdesk.com. | ||
| _hp2_ | Cookies used by Heap Analytics to manage data | ||
| _BEAMER_ | Cookies used by Beamer Notifications to manage their data. | ||
| _gat | It uses Google Analytics to analyze the number of requests on the website | ||
| _ga | It registers a unique identifier used to generate statistical data on how visitors use the website | ||
| _gid | It registers a unique identifier that is used to generate statistical data on how the visitor uses the website | ||
| _gat_gtag_ | Google is set up to distinguish between users | ||
| zarget | Refer to Freshmarketer cookies. | ||
| fm_sid_ |
Analytical cookies
| Name | Service Provider | Purpose | Term |
|---|---|---|---|
| _ga | googlr.com; yandex.ru; metrika.yandex.ru | It registers a unique identifier used to generate statistical data on how visitors use the website | 2 year |
| _ym_d | It stores information about how visitors use the website while generating an analytical report on website performance. Some of the collected data contains the number of visitors, their source and the pages visited in Incognito mode | 1 day | |
| _gat_gtag_UA_51120514_2 | Google is set up to distinguish between users | 1 minute | |
| _gat_gtag_UA_51120514_1 | |||
| _clck | The browser stores the Clarity user identifier and preferences, which are unique to this website. This ensures that the behaviour is applied to the same user identifier on subsequent visits to the same website. | 1 year | |
| _clsk | It combines multiple user pageviews into a single Clarity session record | 1 day | |
| SRM_B | .c.bing.com | It is a Behavioural Analysis Tool that helps to understand user experience | 1 year 24 day |
| SM | .c.clarity.ms | It is used when synchronizing MUIDs between Microsoftdomains | During the session |
| ANONCHK | It registers visitor data from multiple visits and multiple websites. This information is used to evaluate the effectiveness of advertising on websites. | 1 day | |
| c.gif | No description | During the session | |
| MUID | Microsoft is widely used as a unique user identifier. This cookie allows you to track the user when synchronizing identifiers across multiple Microsoft domains | 1 year | |
| sync_cookie_csrf | mc.webvisor.org | This cookie is used to trackconnections to the website andthird party data managementplatforms. This cookie alsocollects information about userbehaviour on the website, whichis used to optimize the website | 10 minutes |
| metrika_enabled | Metrika.yandex.ru | It is used to track visitors across multiple websites to show relevant advertising based on the visitor's preferences | During the session |
| roistat_visit | roistat.com; analytics.google.com; matrika.yandex.ru; bitrix24.com |
The number of the user's firstvisit is generated in Roistat | 14 day |
| roistat_first_visit | The number of the user's firstvisit is generated in Roistat | 10 year | |
| roistat_visit_cookie_expire | It is used to identify website users in the Roistat system | 14 day | |
| roistat_is_need_listen_requests | During the session | ||
| roistat_ab | past | ||
| ___dc | 10 year | ||
| abTesting | |||
| _gid | It registers a unique identifier that is used to generate statistical data on how the visitor uses the website | 1 day | |
| _gat | It uses Google Analytics to analyze the number of requests on the website | 1 day | |
| _gcl_au | Google Tag Manager provides an experimental evaluation of the effectiveness of advertising on websites that use its services | 3 months | |
| roistat_call_tracking | It is used to identify website users in the Roistat system | 7 day | |
| roistat_emailtracking_email | |||
| roistat_emailtracking_emails | |||
| roistat_emailtracking_tracking_email | |||
| _ym_retryReqs | It registers statistical data about user behaviour on the website; it is also used for internal analysis | never | |
| b24_crm_guest_pages | A unique identifier for a specific user was identified. Using the chat functionality, this allows the website to purposefully offer the relevant offers to the user | ||
| b24_crm_guest_utm | |||
| roistat_abTests | Used to identify website users in the Roistat system | ||
| roistat_geo_data | |||
| roistat_isMultiDomain | |||
| roistat_isNeedToListenRequests | |||
| roistat_last_settings_update_time | |||
| roistat_leadHunterEnabled | |||
| roistat_leadHunterTargetPagesMap | |||
| roistat_metrika_counter_id | |||
| roistat_multiwidgetEnabled | |||
| roistat_multiwidgetFBEnabled | |||
| roistat_multiwidgetFBLink | |||
| roistat_multiwidgetTelegramEnabled | |||
| roistat_multiwidgetTelegramLink | |||
| roistat_multiwidgetViberEnabled | |||
| roistat_multiwidgetViberLink | |||
| roistat_multiwidgetVKEnabled | |||
| roistat_multiwidgetVKLink | |||
| roistat_multiwidgetWhatsAppEnabled | |||
| roistat_multiwidgetWhatsAppLink | |||
| roistat_onlineChatEnabled | |||
| roistat_onlineChatSettings | |||
| roistat_promo_code | |||
| roistat_proxy_forms | |||
| roistat_settings_saved | |||
| roistat_settings_version | |||
| roistat-leadhunter-form-template | |||
| roistat-leadhunter-pulsator-settings | |||
| roistat-leadhunter-pulsator-template | |||
| roistat-multiwidget-pulsator-settings | |||
| roistat-multiwidget-pulsator-template | |||
| roistat-online-chat-iframe-template | |||
| roistat-online-chat-pulsator-template | |||
| roistat_is_save_data_in_cookie | During the session | ||
| CLID | www.clarity.ms | It is a Behavioural Analysis Tool that helps to understand user experience | 1 year |
| ymex | Yandex.ru | It registers statistical data about user behaviour on the website; it is also used for internal analysis and website optimization | |
| yuidss | It collects information about user behaviour across multiple websites. This information is used to optimize the relevance of advertising on the website | ||
| yandexuid | It registers statistical data about user behaviour on the website; it is also used for internal analysis and website optimization | ||
| _ym_isad | This cookie is used to collect information about the user, such as user features, website behaviour and desired actions | ||
| _ym_uid | This cookie is used to collect non-personally identifiable information about visitor behaviour on the website and non-personally identifiable visitor statistics | ||
| yabs-sid | It registers statistical data about user behaviour on the website; it is also used for internal analysis and website optimization | ||
| utm_campaign | ATAS | Referral user data | never |
| utm_content | |||
| utm_medium | |||
| utm_source | |||
| utm_term |
Marketing cookies
| Name | Service Provider | Purpose | Term |
|---|---|---|---|
| _fbp | facebook.com | This cookie is set by Facebook inorder to display advertising onFacebook or the digital platformthat Facebook ads use after visitingthe website. | 3 months |
| test_cookie | doubleclick.net | It is used to determine if the user'sbrowser supports cookies. | 15 minutes |
| fr | doubleclick.net | Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. | 3 months |
| IDE | It uses Google DoubleClick, inorder to register and report websiteuser actions after viewing orclicking on advertisers'advertisements, to measure theeffectiveness of advertisementsand to offer targeted advertisingmaterials | 1 year | |
| tr | facebook.com | It uses Facebook to provide arange of advertising products suchas real-time bidding from thirdparty advertisers | session |
| ads/ga-audiences | google.com | It uses Google AdWords to reevaluate visitors who are mostlikely to become customers basedon the visitor's online behaviour onvarious websites | |
| pagead/1p-user-list/# | It tracks whether a user has showninterest in specific products orevents across multiple websitesand determines how the usernavigates between websites. It isused to evaluate advertising effortsand facilitate the payment ofreferral rewards between websites | ||
| i | youtube.com | This cookie sets OpenX in order tolog anonymized user data such asIP address, geographic location,sites visited, advertisements theuser clicks on, etc. to providerelevant advertising | 10 day |
| CONSENT | It is used to determine if the visitorhas accepted the marketingcategory in the cookie banner. This cookie is necessary forwebsite complianceGDPR | 2 year | |
| VISITOR_INFO1_LIVE | It tries to estimate the duration of auser ban on pages that haveintegrated YouTube video clips | 5 months 27 days | |
| YSC | It registers a unique identifier inorder to store statistics aboutwhich YouTube videos have beenwatched by user | session | |
| yt-remote-cast-available | Saving user's video player preferences | ||
| yt-remote-cast-installed | |||
| yt-remote-connected-devices | constantly | ||
| yt-remote-device-id | constantly | ||
| yt-remote-fast-check-period | session | ||
| yt-remote-session-app | |||
| yt-remote-session-name | |||
| yt.innertube::nextId | This cookie file, set by YouTube, registers a unique ID to keep statistics of what videos the user has seen on YouTube | never | |
| yt.innertube::requests | |||
| Remixlang | Vk.com | It defines the visitor's preferredlanguage. It allows the website toset the preferred language after thevisitor re-logs in | 1 year |
Other cookies
| Name | Service Provider | Purpose | Term |
|---|---|---|---|
| ls-popup-229 | ATAS | This is a cookie file that allows to remember how many times a popup window was displayed | 1 year |
| ls-popup-last-displayed | This is a cookie file that allows to remember how many times a popup window was displayed | 2 years | |
| qmb | No description | During the session | |
| remixir | No description | Past |
This ATAS website cookie policy is subject to change as and when necessary, and the current version has to be published on the website.
In case of questions or problems, ATAS data protection specialists can be contacted by e-mail info@fpda.lv.
